Security
Enterprise-grade security built into every layer of the Hang platform. Your data protection is our top priority.
Certifications & Compliance
Hang maintains industry-leading security certifications and compliance standards to protect your business and customer data.
SOC 2 Type II
Independently audited for security, availability, and confidentiality controls.
Official AICPA certificationISO 27001
Certified information security management system meeting international standards.
GDPR
Fully compliant with the European Union's General Data Protection Regulation.
CCPA
Compliant with the California Consumer Privacy Act for data protection.
Security Features
From encryption to infrastructure, we've built security into every layer of our platform.
Data Encryption
All data is encrypted at rest using AES-256 encryption and in transit using TLS 1.3. Your customer data is protected with industry-leading encryption standards.
Zero-Knowledge Architecture
Our systems are designed so that sensitive data remains encrypted and inaccessible to our team. You maintain complete control over your data.
Data Ownership
You retain full ownership of your data. Hang never uses your customer data to train AI models or for any purpose other than providing our services to you.
Infrastructure Security
Our platform runs on enterprise-grade cloud infrastructure with automatic failover, geographic redundancy, and continuous monitoring.
99.9% Uptime SLA
We guarantee 99.9% uptime with our enterprise Service Level Agreement. Our infrastructure is built for reliability and scale.
Continuous Monitoring
Real-time threat detection, automated security scanning, and 24/7 security operations center monitoring to protect your data.
Our Security Practices
Security is embedded in everything we do, from how we build our products to how we operate as a company.
Access Control
We implement strict access controls including role-based access, multi-factor authentication, and regular access reviews. All access to production systems is logged and monitored.
Vendor Security
We carefully vet all third-party vendors and require them to meet our security standards. Our infrastructure partners maintain SOC 2, ISO 27001, and other relevant certifications.
Incident Response
We maintain a comprehensive incident response plan with defined procedures for detection, containment, eradication, and recovery. Our team is trained and ready to respond to security events 24/7.
Employee Security
All Hang employees undergo background checks and security training. We maintain a security-first culture with regular training updates and phishing simulations.
Regular Audits
We conduct regular internal security assessments and engage third-party auditors to verify our security controls. Our SOC 2 Type II and ISO 27001 certifications are maintained through annual audits.
Security Contact
If you have security concerns, questions, or need to report a vulnerability, please contact our security team.
security@hang.comRequest Documentation
Need our SOC 2 report, security questionnaire responses, or other documentation for your compliance review? Get in touch.
support@hang.com