Hang

CDP

One profile per guest. Ask it anything.

Every order, visit, and tap — POS, app, web, and delivery — resolves into one living profile per guest. Hang AI sits on top — ask it anything, build segments from it, act on it across every channel.

1 living profile per guest · POS, app, web & delivery merged
bowlandco.com
Bowl&Co web ordering
Bowl&Co item builder — Signature Poke Bowl with modifiers
Bowl&Co rewards pass in Apple Wallet — balance and points

AI agent

Ask anything about your business.

Plain-English questions come back as more than answers — a chart, a segment, a campaign, an alert. Between questions, Hang AI watches your business and flags changes before you go looking.

app.hang.com
✦Hang AI
Retention this week
How’s retention trending this week?
Querying your data…
Charting retention by day…
Charted returning guests by day
Compared with the prior week

Returning guests dipped Thursday (387) and recovered by Saturday (432). Want a lapsed-guest watcher on this?

Yes — add the watcher.
Drafting a watcher…
Lapsed-guest watcher drafted
Lapsed-guest watcherWatcher · reports MondaysOpen watcher ›

Done — it checks lapsed counts daily and reports Mondays.

Ask Hang anything…
Guest retentionCustom DashboardEdit

✦ Asked and answered from one profile per guest. Numbers below refresh live.

This week

New guests · 1,182+4% vs last week
Returning · 2,847dip Thu 387 · Sat 432
Lapsed · 214down from 241
Return rate · 38%+2 pts vs last week

Every answer cites the orders it read.

app.hang.com
✦Hang AI
Regulars gone quiet
Build me a segment of regulars who haven’t been in for 3 weeks.
Reading visit history…
Counting matches…
Parsed 3 rules from plain English
Counted live from one profile per guest

Found them — 4+ visits in 90 days, then quiet for three weeks. 1,187 match right now; the count stays live.

Save it — I’ll send them an offer.
Saving segment…
Segment saved — count stays live
Regulars gone quietSegment · 1,187 guests · liveOpen segment ›

Saved. It’s ready in Offers and CRM — membership updates on its own.

Ask Hang anything…
Regulars gone quietSegment · Live countSave segment

✦ Drafted from plain English — counted live from one profile per guest.

Rules

Visits · 4+ in the last 90 days
Last visit · more than 21 days ago
Locations · all

Matches

≈ 1,2401,187guests · estimating… · counted live
of 5,208 regulars · 23%updates as guests qualify

Rules stay live — guests flow in and out as they qualify.

Smart segments

Hang finds the segments worth targeting.

Every day, Hang AI studies your business and proposes segments worth targeting. Describe your own in plain language and it keeps them current as behavior changes.

AI dashboards

Ask for a dashboard. It’s there.

Ask for a chart and it lands on the dashboard. Hang AI keeps every number current and notes the takeaways, outliers, and what to do next.

app.hang.com
✦Hang AI
Morning dashboard
Make me a dashboard for the morning daypart.
Charting sales by hour…
Placing widgets…
Read 6 weeks of morning orders
Placed 4 widgets on a fresh board

Your morning board is live — breakfast is up 6% and the 8–9 AM hour does the heavy lifting.

Send it to me every morning.
Scheduling the board…
Scheduled — weekdays at 7 AM
Morning daypartDashboard · emailed 7 AMOpen board ›

Done — it lands in your inbox before open, numbers refreshed.

Ask Hang anything…
Morning daypartCustom DashboardEdit

✦ Built from a sentence — Hang AI keeps every number current.

Breakfast sales$8,412+6% vs last week
Coffee attach rate31%+2.1 pts
Sales by hour · 6–11 AM✦ 8–9 AM peaks · $2,304
Top moversBreakfast Burrito+18%Cold Brew+11%Blueberry Muffin−7%

Charts from a sentence — every number cites the orders it read.

app.hang.com
✦Hang AI
Menu cleanup
Why do I have four different chicken sandwiches?
Scanning item names across locations…
Comparing sizes and prices…
Found 4 spellings across 3 POS menus
Proposed one canonical item

They’re one item — each menu spells it differently. I’ve drafted a merge into Chicken Sandwich — Large.

Merge them — and catch the next one.
Saving cleanup rule…
Cleanup rule saved
Chicken Sandwich — LargeCleanup rule · maps new variantsOpen rule ›

Merged — reports count one sandwich, and new spellings map on arrival.

Ask Hang anything…
Menu standardizationCleanup · 4 → 1Approve merge

✦ One sandwich, four spellings — merged, every report counts it once.

Found across menus

CHKN SNDW LGToast · Store 4mapped
Chicken Sandwich (L)Square · Downtownmapped
chix sandwich lrgOlo · Deliverymapped
Chicken Sand. LargeToast · Airportmapped
Merges into
Chicken Sandwich — LargeCanonical item · 4 sources map hereProposedMerged

New items auto-detected and mapped as they appear.

Data cleanup

One name for everything, everywhere.

Every source names things its own way. Hang AI finds the duplicates and one-off variants across menu items, categories, and locations, and proposes fixes for your approval.

What ships

Everything you need to know your guests and act on it.

Profiles, segmentation, intelligence, and integrations — one living profile per guest, feeding every channel you run.

Profiles & data

  • Unified guest profiles
  • Identity resolution & dedup
  • POS transaction ingestion
  • Line-item & modifier detail
  • Custom attributes
  • AI data cleanup
  • Menu standardization
  • New-item auto-detection
  • Cleanup rules

Segments & audiences

  • Rule-based segment builder
  • Live audience counts
  • Natural-language segments
  • Smart & suggested segments
  • Daily segment refresh
  • CSV audiences & imports
  • Scheduled audience exports

Intelligence

  • AI dashboards
  • Ask for a chart
  • Scheduled AI analyses
  • Watchers & alerts
  • Anomaly detection
  • Ask your data
  • Daily plays
  • Campaign & journey reporting
  • Customer funnels

Integrations

  • Leading POS systems
  • Ordering providers
  • Shopify & e-commerce
  • Klaviyo, Braze & Iterable
  • OneSignal, Twilio & Resend
  • Stripe
  • Webhooks & exports

Free · no commitment

See your brand on Hang.

Share your work email and we’ll build a free prototype in your brand, showing exactly how Hang can upgrade your guest experience.

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